Product Warranty

Conditions of Product Warranty

 
 (1) We will provide warranty from date of purchase resulting from manufacturing defects. Regarding the product warranty period, please refer to product description respectively.


 
 (2) We undertake to repair or replace any defective part at our own cost during the warranty period. However, we will charge for replacement parts & delivery fees if the warranty period has expired or is invalidated due to alteration and defacement.


 
 (3) Failure to present product warranty card, official receipt shall be presented to obtain warranty claim.


 
 (4) This warranty automatically becomes null and void if Wonderful Water sticker missing, products have been tampered with undergone, unauthorized repairs by third parties, improper installation, alterations or modification to the product.


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 (5) The warranty DOES NOT COVER the following defects:

 

       a) Repair carried out by unauthorized personnel
 

       b) Parts missing or have been replaced by non original, imitation or recycled parts that are not authorized.
 

       c) Damage or defect caused by incorrect use, maintenance and storage, misuse, misapplication and negligence.
 

       d) Damage caused by accident, fire, flood, act of god.
 

 

Cautions for Water Dispenser: WITHOUT water supply, customer MUST SWITCH OFF the water dispenser. Heater, Cooling Compressor and parts will NOT under VALID warranty if customer NEGLECT to do so. All parts is CHARGEABLE & all expenses shall be borne by customer.

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